Annyone got ecperience with them????????
Send in a ticket I REALLY NEED TO GET ANSWER ON! How long time does they take to respond???
Im trying to log into my very old gmail, but it says they email dosn´t exist, but when I then try create a new one with same name it says the mail is already in use??? What to do
(2016-03-18 18:09)Morreboy Wrote: [ -> ]What to do
Wait till they have answered..
The only experience I had with customer service is that they don't even know something other than GTA 5. true story
I live very near Rockstar North but i probably can't help.
(2016-03-18 18:57)k_badam Wrote: [ -> ]I live very near Rockstar North but i probably can't help.
good reply, very helpful. 10/10
To give you some hope, the official response is
Quote:Tickets are handled in the order in which they are received. Response time is determined by support traffic and may take longer or shorter depending on how many calls, emails, etc we are receiving at the time.
But the comments are
Quote:Too long.
Some people waiting here for a response for over a week.
Quote:The day after I created the ticket I got this:
"Your case has been escalated to the proper department. Please note, cases are addressed in the order they are received. We appreciate your patience."
That was 13 days ago.
So I would say its a matter of patience...
My experience with Rockstar support:
(2015-07-21 08:07)Chuck Wrote: [ -> ]What a bunch of ignorant monkeys
...
However, I think waiting is the only option here, especially if you got games or so associated with that account. If you just want to create a new account, as you showed above, you could still use the same email address by using an alias. Gmail offers aliases in form of
[email protected], like
[email protected]. If you use that address, all mail is actually delivered to
[email protected].
But I would think about it twice before trying that.
My experience with rockstar support.
'We're sorry this has happened to you, we're working on fixing it (took them 2 months to fix the issue), here's a shitton of gta cash for your troubles.'
(2016-03-18 19:00)Fwanky Wrote: [ -> ] (2016-03-18 18:57)k_badam Wrote: [ -> ]I live very near Rockstar North but i probably can't help.
good reply, very helpful. 10/10
thank u
i know......................