2013-01-09, 18:48
I recently bought a pair of Plantronic Gamecom 780 Gaming headphones from Amazon. After I took them from the box, I plugged the usb connection into my usb3 port (like the manual said) and installed the driver and software via the cd that was provided. I went on youtube and the sound was brilliant, the surround sound switch worked and the quality was very good. However, after 5 minutes I went to watch another video and firefox crashed. I restarted the browser, tried again and still it crashed. I tried Chrome and internet explorer, and they didn't crash but the video took along time to load and the sound didn't work. I then tried to open Chivalry: Medieval warfare but that went not responding after 10 seconds of opening. The same thing happened to LFS, Minecraft and Rome total war. I restarted the pc, but all of the same things happened. I uninstalled and reinstalled the software twice, but the same kept happening. I have searched for this problem and I only found 3 people with it, but there's no answers. I have updated my version of windows, got all the updates from Windows Updates, got the latest graphics driver, updated my sound driver, updated flash and java. Still, I still have the same problem.
Here are my specs:
Advent DT1310b:
Intel Core i5-2310 processor
8GB DDR3-SDRAM memory
1.5TB HDD
GeForce GT530 1GB
USB 3.0
Please help asap as I need to get a solution soon so I can decide whether to send them back.
Thanks, Luke
Here are my specs:
Advent DT1310b:
Intel Core i5-2310 processor
8GB DDR3-SDRAM memory
1.5TB HDD
GeForce GT530 1GB
USB 3.0
Please help asap as I need to get a solution soon so I can decide whether to send them back.
Thanks, Luke