[Code 1] Been banned for 'Possible account fraud'?

[Code 1] Been banned for 'Possible account fraud'? - Printable Version

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+--- Thread: [Code 1] Been banned for 'Possible account fraud'? (/showthread.php?tid=25483)

Been banned for 'Possible account fraud'? - sebbiehe - 2017-02-15 08:57

Just tried coming on TC City Driving 1, and its not letting me on and it's giving me a message saying 'banned for possible account fraud'. 1. What does that even mean? 2. I've played on this server for over 3 years. What the hell?

Sorry if this is in the wrong section on the forum but I can't find the section for bans.

Administrator Message by: Bez

Moved to "Server Administration Tasks"

RE: Been banned for 'Possible account fraud'? - Bez - 2017-02-15 09:07

Code 1 bans are in place to protect the account from any unauthorised access. Normally it's a simple country change that causes this to happen.

Before I can unlock your account can you please verify your last location including town name. Also please provide a reason for the country change in the first place.

Thanks,
TC Team.

RE: Been banned for 'Possible account fraud'? - sebbiehe - 2017-02-15 09:11

Oh! I guess it's because I had my VPN on. My last location and town name would be *Removed* I'll turn off my VPN.

RE: Been banned for 'Possible account fraud'? - Bez - 2017-02-15 09:13

That'll do the trick! I will unban your account now for you. In future please remember to turn any VPN software off before trying to join [TC] CityDriving.

Thanks,
TC Team.

Your account has been unbanned.

Please respond to this thread in future cases of Code 1 bans or country changes rather than posting a new thread. This will help administrators swiftly deal with any further cases.

RE: Been banned for 'Possible account fraud'? - sebbiehe - 2017-02-15 09:18

Thank you very much!