[TC] Gaming Forums
- Refund request (Denied by Frozen) - Printable Version

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- Refund request (Denied by Frozen) - valiugera - 2021-03-15 18:50

CityDriving Wrote:
- Your LFS Username: valiugera
- Their LFS Username: *tc insim*

- Time & Date of Incident: 2021-03-15 17:55:24 UTC

- Replay / Screenshot Link: https://ibb.co/dPBjS4N
- Replay Timestamps: on screenshot

- Reasons as to why you think you deserve a refund:

I am not sure if I am in the right place but hope someone to help me.
The story is short. I had 10k in bank and 1k in me. I decide to buy new garage because i was waiting for SELLING(TC)CASH guy to send me money who i bought from him for new cars. I had only 8 cars and 8 garages this is why i decide to buy new one in time when I am wiating him. I bought new garage, insim taked mym money but i didnt get new garage... On screenshot who i post you can see how i bought new garage right before he send me the money so I bought another one garage to can start buy new cars. I bought only 4 cars but I bought 5 garages becasuse first is that one who i didnt get. Thank you. Smile


Status: Investigation Process. Updated by: Frozen. - Frozen - 2021-03-16 09:24

This refund request is being reviewed
Please be patient, we will reply shortly.

Hello,

The reason this happened is related to your unban request:
https://forum.city-driving.co.uk/showthread.php?tid=33075

Before we unbanned you, we confiscated the 'stolen' money by selling a few of your garages. This action caused your account to have one car without an assigned garage. When you purchased the first garage (in your picture, ID 132027) it was automatically assigned to the car that had no garage at all.

This is what caused the situation you describe. Since you were technically using a car without a valid garage you have just purchased what was taken away from you.

For the reasons stated we will not provide you any refund.

If you have questions or doubts, send me a PM.

- Frozen

Refund Request Denied
Unfortunately your refund request has been denied for the reasons described.
Thank you for your request, it has now been moved to the archives.