[Code 1] Been banned for 'Possible account fraud'?
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2017-02-15, 08:57
(This post was last modified: 2017-02-15 09:08 by Bez.)
Post: #1
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Been banned for 'Possible account fraud'?
Just tried coming on TC City Driving 1, and its not letting me on and it's giving me a message saying 'banned for possible account fraud'. 1. What does that even mean? 2. I've played on this server for over 3 years. What the hell?
Sorry if this is in the wrong section on the forum but I can't find the section for bans. |
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2017-02-15, 09:07
Post: #2
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RE: Been banned for 'Possible account fraud'?
Code 1 bans are in place to protect the account from any unauthorised access. Normally it's a simple country change that causes this to happen.
Before I can unlock your account can you please verify your last location including town name. Also please provide a reason for the country change in the first place. Thanks, TC Team. |
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2017-02-15, 09:11
(This post was last modified: 2017-02-15 09:16 by Bez.)
Post: #3
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RE: Been banned for 'Possible account fraud'?
Oh! I guess it's because I had my VPN on. My last location and town name would be *Removed* I'll turn off my VPN.
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2017-02-15, 09:13
(This post was last modified: 2017-02-15 09:16 by Bez.)
Post: #4
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RE: Been banned for 'Possible account fraud'?
That'll do the trick! I will unban your account now for you. In future please remember to turn any VPN software off before trying to join [TC] CityDriving.
Thanks, TC Team. Your account has been unbanned.
Please respond to this thread in future cases of Code 1 bans or country changes rather than posting a new thread. This will help administrators swiftly deal with any further cases. |
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2017-02-15, 09:18
Post: #5
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RE: Been banned for 'Possible account fraud'?
Thank you very much!
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