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Skype - Striped Screen after crashing - Printable Version

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Skype - Striped Screen after crashing - Owl - 2015-07-30 09:51

Hi guys,

Please could anyone help me with this,
Spoiler (Click to View)
You cant see it very well on the picture but its a striped screen.

No my GPU isnt dead, only does this on skype, it did this on my old PC aswell. On windows 10 I cannot uninstall the current skype V7 to revert back to Skype V6.

Anyone have any solutions?

~Skoda

RE: Skype - Striped Screen after crashing - Wouter - 2015-07-30 09:58

Hello Skoda,

Please try to uninstall your graphical drivers, reboot your PC, reinstall the graphical drivers and reboot your PC.

Regards, Wouter
Hello Skoda,

Please try this: open nVidia Control Panel ->Adjust Image Settings with Preview. Select the option: "Let the 3D application decide.".

Regards, Wouter

RE: Skype - Striped Screen after crashing - Owl - 2015-07-30 10:05

It's an AMD card...

RE: Skype - Striped Screen after crashing - Wouter - 2015-07-30 10:16

Hello Skoda,

Hmm, i don't know a solution. Sorry mate.

Regards, Wouter

RE: Skype - Striped Screen after crashing - Owl - 2015-07-30 10:21

Just reinstalled the drivers, and....................

The bug happens again. But when there were no drivers, skype worked fine Blink

RE: Skype - Striped Screen after crashing - Chuck - 2015-07-30 10:22

Cant see anything on the image. Does it show on regular screenshots with printscreen ?

RE: Skype - Striped Screen after crashing - Owl - 2015-07-30 10:25

(2015-07-30 10:22)Chuck Wrote:  Cant see anything on the image. Does it show on regular screenshots with printscreen ?

The whole system crashes. So even if I did get a print-screen, i couldn't do anything with it.

RE: Skype - Striped Screen after crashing - Wouter - 2015-07-30 11:57

Are the drivers Windows 10-compatible?

RE: Skype - Striped Screen after crashing - Owl - 2015-07-30 13:31

yes...

RE: Skype - Striped Screen after crashing - Tingle - 2015-07-30 14:00

Does the same thing happen when in safe mode?

RE: Skype - Striped Screen after crashing - Owl - 2015-07-30 14:45

yes it does

RE: Skype - Striped Screen after crashing - Chuck - 2015-07-31 05:49

It does sound a bit like your video mode is not set to 32bpp but only 16bpp (or less), which is usually the case if either the actual setting is set to a wrong value or the driver failed and some Windows fallback driver is active.
But its hard to tell, as I can't see anything on the image and the error description is very vague.

RE: Skype - Striped Screen after crashing - Owl - 2015-07-31 06:30

I can't give anything else. I will try and give a better photo today
So, I have taken screenshots of CCC.
Will that help?
Spoiler (Click to View)


RE: Skype - Striped Screen after crashing - Owl - 2015-07-31 07:59

[Image: xDpllBC.jpg]
This help?
[Image: i4YwPbd.jpg]

RE: Skype - Striped Screen after crashing - Owl - 2015-07-31 14:41

Did I mention I had this bug through Windows 8 as well?

RE: Skype - Striped Screen after crashing - Owl - 2015-08-04 13:09

So, after a millions years (not entirely true), I found a fix to the problem. It is a bug in the H264 encoder.

I found the file here: C:\Program Files\Common Files\ATI Technologies\Multimedia called AMDh264Enc32.dll and I renamed it to AMDh264Enc32-not_work.dll. Now Skype opens up and does calls fine.

RE: Skype - Striped Screen after crashing - Kyle - 2015-08-04 14:04

Brilliant Thumbup Glad you fixed it Smile