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+---- Thread: Internet issue (/showthread.php?tid=24685)
Internet issue - KooKoo - 2016-12-10 18:35
Hello guys,
I recently moved into my house after living in the hotel for a few months. I tried connecting to TC a few times but it keeps disconnecting me. I tested my internet connection and it gives me 7Mbps on my laptop but 70mbps on my ipad/iphone. Can anyone help me please?
RE: Internet issue - Wouter - 2016-12-10 21:41
Can you do a ping test on http://www.pingtest.net?
I think that your connection isn't stable.
You can check that with the results of pingtest.net
You need Jaca for the jitter-test, which is important in this case.
Good luck!
RE: Internet issue - KooKoo - 2016-12-11 05:19
i put my server in italy this is the result
![[Image: 156275417.png]](http://www.pingtest.net/result/156275417.png)
It was stable at 180 for a few minutes and it began rising again.
RE: Internet issue - Adorable - 2016-12-11 14:35
Using Wi-Fi or wired? (for the laptop)
RE: Internet issue - KooKoo - 2016-12-12 02:40
I use Wi-Fi.
RE: Internet issue - Frozen - 2016-12-12 06:51
How far are you from the wifi when testing? As far as with your iPhone/iPod?
RE: Internet issue - KooKoo - 2016-12-12 10:59
Yes my laptop and devices are same distance when testing.
RE: Internet issue - Nathan - 2016-12-12 17:03
Static IP setup??
RE: Internet issue - Warped - 2016-12-12 17:16
Maybe call your internet service provider first? lol..
RE: Internet issue - KooKoo - 2016-12-12 17:49
(2016-12-12 17:16)Warped Wrote: Maybe call your internet provider first? lol..
I did that already. Don't worry.
RE: Internet issue - Frozen - 2016-12-12 19:23
If you click at Windows > Network and Sharing Center
The text Connections: appears. Its a clickable text (the name of your Wi-Fi)
If you click at it, the properties open, there you can see the 'Speed:' What value is filled there?
This is what mine looks like:
![[Image: 187c9ad3ee63c2094c33db22f8b0b49c.png]](https://i.gyazo.com/187c9ad3ee63c2094c33db22f8b0b49c.png)
So, in this case, with the quality of my wifi I cannot go over 450 Mbps. Check yours, if the value is very low, that's the reason of your low speed.
RE: Internet issue - Stephen - 2016-12-12 19:29
Could also be getting packet loss, if you allowed java to run on the ping test it would have shown you if there was any.
RE: Internet issue - KooKoo - 2016-12-13 13:14
It said 72.2mbps.
Anyways, I really appreciate the help you all gave me and now I am connected with a stable ping. I just used an ethernet cable hahaha....
RE: Internet issue - Frozen - 2016-12-13 13:26
Easy solution
RE: Internet issue - Pete - 2016-12-13 13:57
It's always bloody wireless...