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+----- Thread: - refund request (Denied by Frozen) (/showthread.php?tid=32159)
- refund request (Denied by Frozen) - Anil™ - 2019-12-14 12:26
Your LFS Username: anilkoc
Time & Date of Incident: 14/12/2019 between 11:50 - 12:05 UTC
in April 2018 after a long time from LFS break, i found LFSLazy and used a bit. When i try to figure how it works i guess i accidently added some guys to my buddies even i don't know who they are and forget that "added buddies" after that. than i never played LFS.
since 2 weeks, i am playing LFS again but i didn't realize that "buddies" section because i don't have lfs buddy after a long break. (almost 7 years)
today and 09.12.2019, even program's "messages" section unticked, it sent a lot of greentings message to someone and i fined because of that.
maybe i lost more than i realize, if you have a chance please check last 2 weeks records.
- Reasons as to why you think you deserve a refund:
after a long break, i didn't realize that program's "buddies" section. i hope you can help me.
Status: Investigation Process. Updated by: Frozen. - Frozen - 2019-12-14 12:41
This refund request is being reviewed
Please be patient, we will reply shortly.
Please be patient, we will reply shortly.
Hello,
For your own record, this were the times you were fined:
Quote:2019-12-14 11:57:17 UTC One (Weston Retro) *‹Anil™ was fined 250€ for using automatic greetings.
2019-12-14 11:56:55 UTC One (Weston Retro) *‹Anil™ was fined 250€ for using automatic greetings.
2019-12-14 11:56:47 UTC One (Weston Retro) *‹Anil™ was fined 250€ for using automatic greetings.
2019-12-14 11:54:18 UTC One (Weston Retro) *‹Anil™ was fined 250€ for using automatic greetings.
2019-12-08 20:25:28 UTC One (Jamaica) *‹Anil™ was fined 250€ for using automatic greetings.
2019-12-08 19:14:46 UTC One (Jamaica) *‹Anil™ was fined 250€ for using automatic greetings.
2019-12-08 19:12:44 UTC One (Jamaica) *‹Anil™ was fined 250€ for using automatic greetings.
It sums up to a total of 1750€ TC InSim money. Unfortunately, we do not give refunds for this type of mistakes. At the end, it's your responsibility which type of local InSim(s) you're running alonsigde your game (LFSLazy or others). You were fined three times on the 8th of December, which is when you should've started looking for a solution. Instead, you continued playing with the exact same LFSLazy settings and got fined again. I'm afraid this falls under your own responsibility and we will therefore not provide any refunds.
Thanks.
-Frozen
Refund Request Denied
Unfortunately your refund request has been denied for the reasons described.
Thank you for your request, it has now been moved to the archives.
Unfortunately your refund request has been denied for the reasons described.
Thank you for your request, it has now been moved to the archives.