(Refund Request Denied by BoyPower) Refund request - Seal..
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2013-11-14, 09:15
Post: #1
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(Refund Request Denied by BoyPower) Refund request - Seal..
- Your LFS Username: Seal..
- Time & Date of Incident: 13.11.2013 about 23h. europe time. - Replay / Screenshot Link: None :-( - Replay Timestamps: - - - Reasons as to why you think you deserve a refund: Hello. I´m just trying luck to get my money back. Yeasterday i was in chase with [TC]Savy and [TC]Snake i think, that chase took about 20 min, suddenly server kicked me for bad connection (cost me 300,- as a Autobusted) BUT it kicked off almost a half ppl on the server. Those crashes continued, it kicked ppl again and again. For that sudden death of the server i can´t upload any replay or screens. :-( I was trying to do the request after the crash of srv, but website was in offline mode. Thank you for your understanding and for your patience. |
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2013-11-15, 16:12
(This post was last modified: 2013-11-15 16:14 by BP.)
Post: #2
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RE: Refund request - Seal..
Hey,
Unfortunately, this is not a valid reason for a refund. This is largely due to the fact it would be very unrealistic and impractical to refund all the users this happened to. We do not refund for time outs/lost connection even during server problems. We are sorry for the inconvenience. That said, there is nothing stopping you from asking Savy for a refund (he is the only one who received the money as Snake was also affected by the server problems). He is however not obliged to grant you one. Thanks. - This will be archived in around 24 hours. |
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2013-11-16, 16:14
Post: #3
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(Refund Request Denied by BoyPower) Refund request - Seal..
We're sorry, but your refund request has been denied.
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