Thrustmaster T300 Noise?

[[TC-R] Sam]

Okay, so the Facebook page gave me that answer but email support gave me this answer:

"Regarding your T300 Ferrari GTE.
Thank you for your interest in our products.

Regarding the issue that you are experiencing, we have a couple of questions:

1. When you performed the video recording, was the wheel connected to the PC or console? Was it during the gaming session?

2. If you performed the video while you had the wheel plugged at the power outlet and at the USB port, please check if you receive the same result when the wheel is not plugged and connected and reply back to this email providing us also with the following:

- a copy of the invoice attached

- a photo taken at the serial number located on the black sticker under the base of the wheel

- your complete postal address and a phone number where you can be reached

We are looking forward to your answer."