From 1 Year Ban, to permanent! Jaume.A.C

[Marks21_]

Hello Everyone! specially for Admins, i want to explain a situation of a friend of mine. his username is Jaume.A.C, he has been playing in this server for a long time, but someday he fatally commit the mistake of using revbouncer mod... and in that moment a admin detected the mod and banned him. Jaume was clear it was it own mistake, but at that moment he just noticed 1 year ban, now he is permanent bannend, and he is trying to apologize with mods, because he don´t want to use any mod anymore, he doesn´t mind if all his account resets, he just want to play in his and mine fav server, this one. what should he or i do for appealing for a unban of him? no matter how many time it´s gonna take, because it´s a correct punishment for the incorrects actions, his mistake. i have proofs of the one year ban and latter on the perm ban.