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**[TC]** **Gaming** · (This post was last modified: 2017-05-06 17:23 by BP.)

SUBMITTING A REFUND REQUEST

Before you post a refund request, we ask that you read the following information.

✖ YOU CANNOT MAKE A REFUND REQUEST WHEN:

You receive a swearing fine due to negligence (e.g. blindly using the in-game translator, swearing in public by mistake, selecting someone's nickname which blatantly has swearing in it),
You receive a spam fine,
You lose your trip. Administrators are physically unable to refund trips,
You lose a chase (as a cop) due to your suspect playing unfairly. If a rule was broken, a subsequent report should be filed here if it wasn't already dealt with,
You lose a chase due to just "one of those things" (natural occurrences).

✔ YOU CAN MAKE A REFUND REQUEST WHEN:

You lose wealth due to technical difficulties
You were issued an invalid traffic fine which the offending [COP] failed to refund themselves,
You receive a swearing fine due to a genuine typo (provided it doesn't happen too often) or when you simply did not swear (i.e. invalid swearing fine from an admin).

These lists may not necessarily include every scenario.

Please:

Include all the relevant evidence.
Ensure your request is written accurately whilst maintaining relevance to the incident. Make it easy for the [TC] Member who has to deal with it!
Include the following information into your request:

CityDriving Wrote:- Your LFS Username:
- Their LFS Username (if applicable - the person who took your money):

- Time & Date of Incident

- Replay / Screenshot Link:
- Replay Timestamps:

- Reasons as to why you think you deserve a refund:

Place to upload replays / screenshots: http://forum.city-driving.co.uk/showthre...?tid=20150

Thanks,

~ [TC] CityDriving