[Code 1] [Code 1] Unban Request

[BulletRHLI]

● Your LFS Username: BulletRHLI

● Time & Date of Incident: 2019-04-21 19:37

● Replay / Screenshot Link: N/A
● Replay Timestamps: N/A

● Reasons as to why you feel you deserve an unban:

I am not sure why I was banned in the first place. Had no crashes, had no incidents ingame that would make me understand a ban. Logged out as per normal last night after I was done playing and go to login today and I had an autoban (code 1) which I don't even know what that is.

[Edit]

After reading into this a little further, I think it may have to do with the fact I use a VPN. So it banned me to protect my account from unauthorized access.

Administrator Message by: Kyle

Moving to "Server Administrator Tasks" from "Unban Requests".

[[TC] TAZxx]

Can you confirm where your VPN is based and where you originally connect from?

Thanks.

[BulletRHLI]

Sure

Initial connection was from Toronto Canada (Will provide IP if necessary), connection afterwards was from Chicago (United States) which is why I believe it flagged me. I have since returned my VPN to its initial state in Toronto

[[TC] TAZxx]

that's fine, I've unbanned your account if you want to connect back with the Canada IP

Please give 5-10 minutes to ensure your account is unbanned and you should be good to re-join

[BulletRHLI]

Cheers! I will make sure that I stay on the proper IP whilst connecting to the server. Appreciate the help.

[[TC] Shino]

Your account has been unlocked and will be unbanned shortly.

Please respond to this thread in future cases of Code 1 bans or country changes rather than posting a new thread. This will help administrators swiftly deal with any further cases.

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If you find yourself frequently travelling between two locations or are going on holiday, you can now enable Holiday Mode right from [TC] World. Holiday Mode will enable you to connect to our [TC] Gaming servers from another nominated country without getting a 'Code 1' ban.

Login to [TC] World > My Account to enable this feature!

NOTE: To login to [TC] World, you will need to use your LFS username and the password you set in-game, using the !password command.