Suggestion for TC's in-server user reprimands
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2014-03-15, 16:05
Post: #1
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Suggestion for TC's in-server user reprimands
I've seen, on many occasions, admins deal with complains publicly in server chat. In one case, an admin used the server chat to tell a cop that his rights had been revoked and he was no longer permitted to be a cop. This turned into an argument, which lasted for like 10 minutes. In other cases, conversations in which the [TC] member reprimands a user, usually cops, last for minutes, rather than a brief suggestion.
Basic management theory (for the workplace, but aptly applied to this scenario as well, because there TC members and users/cops have a superior/subordinate relationship) heavily favors the idea that you should "praise in public, punish in private." That is to say, these conversations where TC members address reports of users or cops should take place in the form of PMs, rather than server chat. For a scenario that most users here can relate to, think of a classroom setting: if a student gets in trouble, they're asked to see the teacher after class for a private discussion, rather than a public conversation in front of their peers. It's perfectly acceptable to let the complainant know about the result of their report, but that might be better left to private chat, as well. I'm not saying that small suggestions should be PMs, but when a TC member says "[user], can I have a word" and then has a public discussion with them in the server, it disrupts chat and reduces their effectiveness as a leader of the community. This is just an observation that I've had. I'm interested to hear thoughts from you guys, as well. |
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Messages In This Thread |
Suggestion for TC's in-server user reprimands - Jester - 2014-03-15 16:05
RE: Suggestion for TC's in-server user reprimands - Warped - 2014-03-15, 16:13
RE: Suggestion for TC's in-server user reprimands - BP - 2014-03-15, 16:35
RE: Suggestion for TC's in-server user reprimands - Pipa - 2014-03-15, 17:47
RE: Suggestion for TC's in-server user reprimands - Barney - 2014-03-15, 17:53
RE: Suggestion for TC's in-server user reprimands - Leon - 2014-03-15, 19:09
RE: Suggestion for TC's in-server user reprimands - Ras - 2014-03-15, 19:10
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