Skype Connection Issues

[Warped]

Check your hardware.

1. Check that your microphone is plugged in

2. Check that you haven't accidentally clicked the microphone mute button on your device or headset

3. If you're in a loud environment, it might be hard for your friend to hear you. Consider moving to a quieter space.

After these steps are done, do a skype test call.

1. In your Contact list, select Skype Test Call. It may also be called Echo / Sound Test Service or Skype Test Call (echo123).

If you can hear your recorded message, it means that your microphone is working and the problem probably lies with your friend.

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If the above didn't help, check your skype settings.

Firstly, make sure you and your friend are using the latest version of Skype. After that, look at your microphone settings.

1. In the menu bar, click Tools > Options > Audio Settings.

2. Find the volume indicator and speak into the microphone. If it lights up and moves when you speak, your microphone is working correctly.

3. If the volume indicator does not light up when you speak, make sure that the device you want to use as your microphone is selected in the drop-down list. If it’s not, click the down arrow and select your device.

You can also adjust your audio settings during a call. Simply click the call quality icon in the call bar (you may have to move your mouse to make the call bar appear):

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If the above didn't help, check your connection using this guide.

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If the above didn't help, ask your friend to check their audio settings.

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