Help with pc after crash.

[smoky]

it seems that the process explorer.exe didn't run correctly, when you are on you black scren, try this:

CTRL + ALT + DELETE and click 'Task Manager', then click the Processes tab in at the top (in the second tab), then if you see explorer.exe, delete it. Then just click on 'File - New Start Process' A Box Appears then type in 'explorer.exe' and hit enter.

if you dont have explorer.exe on the process list, just click on 'File - New Start Process' A Box Appears then type in 'explorer.exe' and hit enter.