[Code 1] Got banned, i dont know why.

[[TC] Brad]

Hi Matheus,

In order to protect players, our system initially detects the country from which a player joins, and then if this suddenly changes it puts a precautionary ban in place until the user can confirm that the change of location is legitimate and their account hasn't been compromised.

The system detected a change from Aruba to Brazil in January. I'll "unlock" your country-history now (and so next time you join it'll re-record your country) and remove the ban which will allow you to re-connect. As the locations are so close, if you have similar issues in future, simply post within this thread and someone will try to resolve it ASAP.

Equally, if you know you'll be travelling and using LFS, you might find giving us a heads-up useful as we can "unlock" the country before you leave.

Any other questions or issues, let me know.

Thanks,

Brad