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Felipe Jardim · 2017-07-30, 03:33

Really frustrated with outages and crappy connections in recent months, nothing we can control. Would it be possible to implement a bonus trip recovery system where trips would be restored for people who timed out? Just lost a nice bonus, 15km shy from it because the server farted...

**◄Chuck►** · 2017-07-30, 06:33

We do for a fact have a system that tries to safe user's trips. And it did well in the past. It's not 100% safe but it helped many players. However, this system only detects genuine server issues (or tries to), not personal issues like in your case. Such a system could easily get abused then. In simple words, it takes more players losing connection at a time to assume it was the server's fault, in which case the trips are saved. If it's only you, then it's your personal problem.

Felipe Jardim · 2017-07-30, 22:35

Well I guess it sucks to suck. Giving my ISP a call tomorrow. been happening quite often

**SO•Marty** · (This post was last modified: 2017-07-31 01:42 by Marty.)

(2017-07-30 06:33)Chuck Wrote: We do for a fact have a system that tries to safe user's trips. And it did well in the past. It's not 100% safe but it helped many players. However, this system only detects genuine server issues (or tries to), not personal issues like in your case. Such a system could easily get abused then. In simple words, it takes more players losing connection at a time to assume it was the server's fault, in which case the trips are saved. If it's only you, then it's your personal problem.

I noticed that when the attacks happened. Really a lifesaver, very nice.

**◄Chuck►** · 2017-07-31, 06:06

(2017-07-30 22:35)Felipe Jardim Wrote: Well I guess it sucks to suck. Giving my ISP a call tomorrow. been happening quite often

Do you use Wifi by any chance?

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